Identifying Audiences
FeatureBoard is built around the concept of audiences. An audience is a group of users that share a common set of attributes. For example, you might have a group of users that are all on the same pricing plan, or a group of users that are all in the same region.
The first step in using FeatureBoard is to identify the Audience Categories your audiences are. Here are some ideas
- Plan - The plan the user is on, e.g.
Free
,Basic
,Premium
- Region - The region the user is in, e.g.
US
,EU
,Asia
- Role - The role the user has, e.g.
Admin
,User
,Support
- Release Group - The release group the user is in, e.g.
Internal
,Beta
,Public
But audience categories can represent anything you want. For example you could have:
- User Type -
Internal
,Customer
,Partner
,Child
,Birthday Today
- Preferences -
No explicit preferences
,Digest Frequency: Daily
,Digest Frequency: Weekly
,Digest Frequency: Monthly
It could even be contextual around where the user is in your application, for example:
- Song tags - In a Spotify client, it could be tags from the currently playing song
Rock
,Pop
,Jazz
,Classical
,Starwars
Audiences take a bit of getting used to but they are a powerful concept which is accessible to both technical and non-technical users.